Many of our clients have been financially successful with their inventions, names, logos and products. Fortunately, we at Lambert Shortell & Connaughton are there to protect our clients’ intellectual property rights, as well as obtaining significant sums of money on their behalf, through the use of temporary restraining orders, preliminary injunctions, permanent injunctions and other means of preventing unwanted “copying.”
When we become aware of infringing activities on any given day, most often we are able to draft and file a Complaint, Motion for Temporary Restraining Order and Supporting Affidavits for filing and hearing in U.S. District Court the very next day. We are able to act that quickly because we are knowledgeable, experienced, and proficient in intellectual property law and litigation since that is all we do.
We have also been very successful in assisting clients with capitalizing on their invention, ideas, names and logos. This can be accomplished through the assignment and/or licensing of the client’s patents, trademarks and copyrights. Additionally, through our Of Counsel business attorneys, we are able to advise clients in areas such as allocation of corporate control, shareholder agreements, employment contracts, stock option plans, venture capital financing, commercial loan transactions, mergers, acquisitions, liquidations, buy-outs and dissolutions.
We respond quickly
As demonstrated above, Lambert Shortell & Connaughton is experienced and proficient in every facet of intellectual property law. Additionally, upon becoming more acquainted with us, you will realize that we want our clients to be our long-term partners. This attitude is reflected in our service and pricing. We are pleasantly surprised to learn from many clients, who have retained other attorneys and firms, that we are most responsive in corresponding and communicating with our clients. This is probably due to our philosophy and belief that all calls from clients and attorneys are taken immediately unless the attorney is actually engaged in another telephone conference or meeting. At Lambert Shortell & Connaughton, you will never hear one of our attorneys telling the receptionist to “take a message”, “tell her I’ll call her back”, “put it in my voice mail”, or other cavalier comments which are insensitive to our clients’ valuable time, unless we are actually on another telephone call or in another conference. Furthermore, our receptionists and secretaries are strictly instructed to tell all inquiring clients the exact status of the requested attorney. Consequently, if the receptionist informs a client that the attorney they requested is in court, on the telephone, or in a meeting, that client can be assured that the attorney is actually engaged in that activity and that the client’s telephone call will be returned as soon as possible. The attorneys at Lambert Shortell & Connaughton live by the rule that all telephone calls will be responded to as soon as possible, usually within the hour and definitely that day, whether that attorney is in or out of the office. Upon touring our offices, no one will find pink “message slips” sitting upon our attorneys’ desks waiting to be read or returned.
In keeping with our responsiveness to clients’ desires or needs, all clients soon learn that they never need to call the firm to find out the status of their case or application since we pride ourselves on promptly advising our clients of any developments on their matters. For instance, upon receiving correspondence or materials from the U.S. Patent and Trademark Office, our support staff is instructed to immediately copy such material in order to send it to the client that very day. Although the attorney handling that particular matter may not be able to write a lengthy letter describing those materials in detail, that day, clients are assured of knowing the exact status of their application or case at the same time we do. This procedure eliminates the unnecessary guessing, anxiety and needless waste of time that comes with wondering if one’s attorney has “heard” anything and has neither the time nor desire to immediately inform the client.
Our service-oriented focus is also reflected in our legal fees. At Lambert Shortell & Connaughton, the clients, not the attorneys, decide the amount and method of calculating their legal fees. No rigid or pre-set method of determining legal fees is forced upon the client. Rather, after the attorney and client discuss the nature and complexity of the client’s issues, the client is given the option of proceeding with an hourly rate, flat rate, mixed hourly-flat rate or, in the case of litigation, contingency fee arrangements.
In summary, our firm believes that the attorney-client relationship is a two-way street. One reason why we believe that our firm and many of our clients have been successful, financially and otherwise, is because of the responsive nature to our clients’ needs. In fact, many of the measures we have implemented within the firm are the direct result of frank, candid advice given by clients. Consequently, we encourage clients to tell us how they believe they can be better served by any member of our firm. Furthermore, we will listen and take action when a client believes that our service requires improvement. This is our promise to you. We look forward to serving you and becoming your intellectual property attorneys.